Privacy Policy

At OE Solar, we understand your concerns regarding the use and disclosure of your personal information. We highly value your privacy, and the following policy outlines the information we may gather from you and how we utilize it. By visiting our website, www.oesolarnm.com, you are consenting to the practices described in this policy.

Information Gathering

We may collect non-personal information, such as domain names and IP addresses. This data reveals nothing personal about you except for the IP address from which you accessed our site. Additionally, we may gather information about your internet browser type, operating system, the source of your visit to our website, and the specific web pages you have accessed. If you engage with us regarding our website or services, any information you provide in such communication will also be collected. In the future, we may contact you via email to inform you about specials, new products or services, or updates to this privacy policy.

Utilization of Information

The information we collect primarily serves our internal purposes, including but not limited to providing, maintaining, assessing, and enhancing our services and website, fulfilling information requests, and delivering customer support.

Security

We adhere to widely accepted industry standards to safeguard the information submitted to us, both during transmission and upon receipt. In cases where we collect sensitive information (e.g., credit card data), it is encrypted and securely transmitted. You can verify this by looking for a closed lock icon at the bottom of your web browser or observing "https" at the beginning of the web page address.

While online transmission of sensitive information is encrypted for protection, we also secure your information offline. Access to personally identifiable information is granted only to employees who require it for specific job functions, such as billing or customer service. The computers and servers housing personally identifiable information are maintained in a secure environment.

We employ "cookies" on our site. A cookie is a data piece stored on a site visitor's hard drive, assisting us in improving your site access and identifying returning visitors. For example, when a cookie identifies you, you won't need to enter your password multiple times, saving time during your site visit. Cookies can also help us track and tailor our site user interests to enhance their experience. The use of cookies is never linked to any personally identifiable information on our site.

Sharing

We do not sell or provide the information we collect to external third parties for direct or indirect mass email marketing purposes. We will only disclose personal information and/or an IP address when required by law or in good faith belief that such action is necessary to:

- Cooperate with investigations of alleged unlawful activities and comply with legal directives or processes served on our company.

- Safeguard and uphold the rights or property of our website and related assets.

- Identify individuals potentially violating the law, the rights of third parties, or misusing our website or related properties.

Please bear in mind that when you voluntarily disclose personal information online (e.g., via email, discussion boards, or elsewhere), others may collect and use that information. In essence, posting personal information online that is accessible to the public may result in unsolicited messages from other parties. Ultimately, you are solely responsible for maintaining the confidentiality of your personal information. Please exercise caution and responsibility whenever you are online.

Links

Our website may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of these other sites. We encourage our users to be mindful when leaving our site and to review the privacy policies of any other site that collects personally identifiable information.

Surveys & Contests

Occasionally, our site may request information through surveys or contests. Participation in these activities is entirely voluntary, and you have the choice of whether to participate and disclose this information. Requested information may include contact details (e.g., name and shipping address) and demographic information (e.g., zip code and age). Contact information will be used to notify winners and award prizes, while survey data will be used to monitor or improve the site's usage and user satisfaction.

Consent

By using this website, you consent to the collection and use of information as outlined above. If we make changes to our Privacy Policy, we will update this page with those modifications. We encourage you to regularly review this page to stay informed about the information we collect, how it is used, and the circumstances under which we disclose it. It is essential to thoroughly review the new Privacy Policy to ensure your understanding of our practices and procedures.